vs556 Privacy Policy

Information We Collect

We collect information in several ways — directly from you when you register or interact with our platform, automatically through your use of the site, and occasionally from trusted third-party sources. The categories of information we may collect are described below.

Personal Identification Information

When you create an account or complete identity verification (KYC), we may collect the following:

• Full legal name, date of birth, and nationality
• Email address and phone number
• Residential address (city, district — e.g. Dhaka, Chittagong, Sylhet, Rajshahi)
• Government-issued identification document (national ID, passport, or driving licence)
• A selfie or photograph for identity verification purposes

Financial and Transaction Information

To facilitate deposits, withdrawals, and account management, we collect and process the following financial data:

• Payment method details (e.g. bKash mobile banking number, Nagad account, Rocket wallet, Upay, Dutch-Bangla Bank, or card details for Visa/Mastercard)
• Transaction history including deposit amounts, withdrawal requests, and bonus activity
• Account balance, wagering history, and gaming activity records

Automatically Collected Technical Data

When you use the vs556 platform, our systems automatically record certain technical data including your IP address and approximate geographic location, device type and operating system, browser type and version, pages visited and features accessed, session duration and timestamps, and referral source (how you arrived at vs556). This data is used primarily for security, fraud prevention, and platform optimisation — not for individual profiling.

Sharing of Your Information

vs556 treats your personal information with discretion. We do not sell or rent your data. However, there are limited circumstances in which we may share your information with trusted parties, as described below.

Payment and Service Providers

We share necessary financial details with payment processors and gateway partners (including bKash, Nagad, Rocket, Visa, Mastercard) solely to execute your transactions. These partners are contractually bound to handle your data securely and may not use it for any other purpose.

Game Technology and Platform Partners

Our platform integrates games and services from established providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised or session-level data required to operate their respective games, but they do not receive your full personal profile.

Legal and Regulatory Disclosure

We may be required by applicable law to disclose certain data to law enforcement agencies, regulatory bodies, or courts. In such cases, vs556 will disclose only the minimum information necessary to comply with the legal obligation, and will endeavour to notify affected users where legally permissible.

Data Retention and Security

vs556 retains your personal data for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain certain records for a period required by applicable law or regulation — typically a minimum of five years — for the purposes of audit trails, fraud investigation, and legal compliance.

After the applicable retention period, personal data that is no longer required is securely deleted or anonymised in a way that prevents it from being re-linked to you. We regularly review data inventories to ensure that outdated information is not retained unnecessarily.

Security Measures

vs556 employs industry-standard technical and organisational security measures to safeguard your data. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal and financial information, access controls that restrict internal data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication options for user accounts. While no platform can guarantee absolute security, we take every reasonable precaution to protect your information from unauthorised access, alteration, disclosure, or destruction.

Third-Party Services and Payment Integrations

The vs556 platform integrates with third-party payment services and game technology providers to deliver a complete betting and casino experience. When you initiate a transaction through bKash, Nagad, Rocket, Upay, or a bank card, your payment details are processed directly by those respective providers under their own privacy policies and security standards. vs556 does not store full card numbers or mobile banking PINs — we receive only a transaction reference and status confirmation.

Please review the privacy policies of bKash, Nagad, Rocket, and other third-party providers you use, as vs556 is not responsible for the data practices of those independent services. Similarly, game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others operate their own servers and may collect limited session data in accordance with their individual privacy practices.

Changes to This Privacy Policy

vs556 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the revision date at the top of this page and, where appropriate, notify registered users via email. We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of the vs556 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised policy, you should discontinue use of the platform and may request account closure by contacting our support team.